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Troubleshooting

Disconnect a client or revoke Lemhi's access

Three ways to cut off Lemhi's access, from one client to all of them, and what Lemhi shows when a client's relationship ends.

Written By The Lemhi Product Team

Last updated 10 days ago

This is for MSP admins and client admins who need to stop Lemhi's access to a Microsoft 365 tenant. You or the client can revoke access at any time. Lemhi's calls run as your delegated administrator through the GDAP relationship, so they show up in the client's Microsoft 365 audit logs.

The three ways

Who

What to do

What it stops

The client

Ends the partner relationship in the Microsoft 365 admin center: Settings > Partner relationships.

Lemhi's access to that client.

You, for one client

Open the client's settings and select Disconnect tenant on the M365 Connection card.

Removes Lemhi's consent in that tenant. Prior assessment results are kept.

You, for every client

In your own Microsoft Entra admin center, open Enterprise applications, find Lemhi, and delete it, or select Disconnect on Settings > Microsoft Partner Account.

Cuts off every client at once. Disconnecting Partner Connect also deletes the stored refresh credentials behind it.

When a client's relationship ends

When a client's admin relationship with your Partner Center ends, Lemhi shows Access ended for that client. When the client approves a new relationship, Lemhi reconnects automatically. To request a new relationship, start at Step 1.

Related

Still stuck? Send your Lemhi contact the client name and what Lemhi shows for it.