Set up Claude monitoring for Lemhi (for the client's Claude admin)

This is for the Claude admin at a company whose IT provider uses Lemhi. Your provider sent you three values: an OTLP endpoint, an OTLP protocol and OTLP headers. When you're done, Claude sends your organization's activity to Lemhi and your provider can see Claude adoption, tools and estimated cost.

Before you start

• Your organization has Claude Team or Enterprise.

• You can open Admin settings in Claude.

• You have the three values from your provider. The OTLP headers value starts with Authorization=Bearer.

• Check whether the OTLP endpoint field already holds a value. Claude sends activity to one destination per organization. Entering Lemhi's endpoint replaces any existing one, and the tool it pointed to stops receiving Claude activity.

Enter the values

1. In Claude, open Admin settings › Data and privacy › Monitoring.

2. Expand Cowork, Cowork in the cloud, and unified chat and Cowork.

3. Paste each value into the field with the same name:

4. Leave Resource attributes blank.

5. Choose Save changes.

6. Start a new Cowork session. Sessions that were open before you saved keep the old settings.

Activity usually reaches your provider within a few minutes of saving. If nothing arrives after an hour, the OTLP headers value was most likely pasted wrong. Tell your provider, who can generate a new one.

Optional: include chat in Claude desktop

By default, Lemhi sees Cowork activity. To include chat in Claude desktop, turn on Chat and Cowork unified in Admin settings › Capabilities › Chat.

Turning it on can change how members' Claude memory works. Read Anthropic's guide, Set up and manage the new unified Claude experience, before turning it on.

Chat on claude.ai in a web browser isn't included either way.

What Lemhi receives

Lemhi counts prompts, people, models, tool and connector uses, and estimated cost. It doesn't collect what people type or what Claude replies. Claude's export always includes each person's email address, which Lemhi uses to show who is active, and the paths of the folders connected to a session.

If your provider sends new values

Your provider can regenerate the configuration. The old OTLP headers value stops working within about a minute. Paste the new OTLP headers value into the same field, choose Save changes, and start a new Cowork session. The endpoint and protocol don't change.